These Terms apply when FanPulse offers merchandise, digital goods, creator products, tickets, collectibles, or third party marketplace listings.
1. Seller Identification
The product page or checkout should identify whether the seller is FanPulse, a creator, a team or brand partner, or another merchant. A third party seller is responsible for its product, fulfillment, warranty, returns, and legally required disclosures unless FanPulse expressly states otherwise.
2. Orders and Acceptance
An order is an offer to purchase. FanPulse or the seller may reject or cancel an order before shipment or digital delivery for inventory error, pricing error, suspected fraud, legal restriction, payment failure, rights issue, or shipping limitation. If a paid order is canceled, the charged amount will be refunded.
3. Prices, Taxes, and Shipping
Prices, shipping charges, taxes, expected delivery ranges, and material restrictions will be displayed at checkout. Delivery dates are estimates unless expressly guaranteed. Risk of loss and title transfer as provided by applicable law and the carrier terms.
4. Product Descriptions
FanPulse and sellers will use reasonable efforts to describe products accurately. Screen color, sizing, signatures, digital previews, and collectible characteristics may vary. A material error will be handled under the applicable return policy and law.
5. Returns and Refunds
The product page should link to a return policy stating the return window, product condition, exclusions, shipping responsibility, refund method, and restocking fee, if any. Customized, personalized, downloaded, opened hygiene, event, and final sale items may have limited return rights where lawful. Defective, damaged, misdescribed, or undelivered items will be handled as required by law. A return policy does not limit nonwaivable consumer rights.
6. Creator and Team Merchandise
A creator may list merchandise only with required rights to the name, logo, image, phrase, photograph, artwork, music, school, team, league, or sponsor material used. FanPulse may remove a listing, hold funds, cancel orders, or require proof of rights when a complaint or credible concern arises. Student athlete merchandise must comply with applicable NIL, school, conference, governing body, clearinghouse, tax, and institutional property rules.
7. Prohibited Products
The store may not be used for counterfeit, stolen, infringing, recalled, unsafe, illegal, deceptive, hateful, sexually exploitative, or unlawfully regulated goods. FanPulse may prohibit additional categories for safety, brand, processor, carrier, or legal reasons.
8. Digital Goods and Access
Digital goods and virtual items are licensed for personal use and may be subject to account, device, territory, and time limits. Except where required by law, a digital item may become nonrefundable after download, activation, stream access, or substantial use if that condition was clearly disclosed before purchase.
9. Tickets and Events
Event tickets may be subject to venue, organizer, transfer, refund, age, security, recording, and weather terms. FanPulse is not the event organizer unless expressly identified. Resale, cancellation, postponement, and refund rights are governed by the displayed event terms and applicable law.
10. Marketplace Disputes
Users should first contact the identified seller through the support method shown in the order. FanPulse may facilitate a dispute but does not guarantee a third party seller's performance. FanPulse may issue refunds, reverse seller payouts, or restrict a seller when required by law, processor rules, or marketplace policy.
11. Store Checkout Notice
By selecting Place Order, you agree to the FanPulse Terms of Use, these Store Terms, and the seller's displayed return and fulfillment terms. Review the seller, total price, shipping estimate, return window, and product restrictions before purchase.